I know, I can hear people now. “OT, what the hell, are you writing an expose of insurance industry wastefulness, or are you writing The History of the Claim?”
Bear with the history lessons. I think it’s important to understand the background so you can understand how far the insurance industry has come from its intent to pay for legitimate care received by its subscribers. You need to understand how simple it once was to compare that to how bloody complicated, Byzantine, and expensive it is today, and how those expenses have little to nothing to do with actually reimbursing providers or caring for patients.
We will get to the good stuff soon. Honest.